Sixt Reviews: Real Customer Stories & Complaints

Honest reviews and real experiences with Sixt car rental service. Share your stories and help others avoid the same pitfalls.

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12 Sixt Reviews

Don’t delete emails

Keep all of your information, they say that they’re dropping the charges and then they wait a while and then you they start harassing you again. Dont delete your emails with them. They purposely say they have dropped so you will delete your proof an...

by Queenie
1 week agoRead more →

BWI - fraudulent "damage" charge

I made the mistake of renting from Sixt at BWI on 11/14/25, returned 11/15/25. I did the walk around with the employee - NO NEW DAMAGE, I even received an email with an attachment confirming no new damage but that if the car was wet or dirty, a secon...

by lalopgold
2 weeks agoRead more →

Stay far away from Sixt!

Rented from Ohare airport for less than 24 hours. Was given an “upgrade” to a BMW X2 and signed all the paperwork then given the keys. The car was parked between 3 cars inside a parking garage, which is hindsight I’m fairly certain it was to hide the...

by Abbey
3 weeks agoRead more →

Scammed by Sixt Faro Portugal by Rafael

The guy at the counter, I think his name was Raphael, said you have basic insurance right? I said yes. I have never got the question to upgrade for more than 200 euro's for full insurance. The car rental was only 100 euro's!!!! The car was full of da...

by Geoff
3 weeks agoRead more →

Charged for pre-existing damage

In late Sept 2025 I rented from the SIXT location at Denver, CO airport for one-way to Albuquerque, NM. At the desk there was heavy pressure to upgrade from a standard SUV to luxury SUV. Eventually the deal was good enough for me to agree to a 2025...

by Gerry
3 weeks agoRead more →

I got scammed too

What is being posted here is true. I initially started renting with Sixt because they have nicer cars on average, and we always were assigned to Sixt from other apps (probably because they weren't as busy as the major car rental agencies.) We retur...

by Matt K
2 months agoRead more →

False damage claim

I only had the car for 5 hours from LAX to San Diego and turned in the car with no issues. Then after a few days I get an email showing damage to the from bumper that conveniently left out the front license plate. They are coming after me for $1,259...

by Karim
3 months agoRead more →

Proof from ex-Sixt employee

This is from a former Sixt employee: "Hi everyone so I'm a previous sixt employee and would like to share with you how this company works. But yes you are right they are scammers which is why I left. I started as a Valeter/Driver - we had targets t...

by Karim
3 months agoRead more →

The infamous "RimJob"

This was the worst rental experience I've ever had. I really wish I had checked reviews here and on other forums before booking with this company. First, I ended up paying an extra $200 because the car I originally reserved wasn’t available. Why not...

by Mark Keller2
3 months agoRead more →

Sixts False Damage Claim on my German Rental

About a year ago, I rented a car from Sixt in Germany for just two days. To be cautious, I even opted for their mid-level insurance, which carried a $1,000 deductible. Before returning the car, I carefully photographed it from every angle to document...

by Anonymous
4 months agoRead more →

Bad experience with Sixt at LAX Airport

Earlier this summer, I rented a vehicle from Sixt at LAX Airport. The pickup process felt rushed—the staff handed me the keys at the counter and pointed me toward the parking area without doing a proper walkthrough. When I got to the car, I noticed s...

by john
4 months agoRead more →
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